UC2B Expansion Letter & Email Distributed
All community members who pledged money towards the UC2B expansion should have received the below letter or email outlining next steps and network progress. Thank you for your continued support and we look forward to bringing world-class internet to Champaign-Urbana. Questions? Email firstname.lastname@example.org.
Download the PDF or see full text below.
August 15, 2014
Dear UC2B Pledge Holder:
Thank you for your interest in and continued support of UC2B. We are excited to announce that we have partnered with iTV-3 – an Illinois company and a sister company of Family Video. This partnership allows us to join forces with a competent and customer-service oriented company that will operate our current network, manage our current customers, and expand the network to bring high-speed fiber-optic broadband service to all of Champaign-Urbana. Please visit uc2b.com/faq for more information about the partnership.
We hope that you will be as excited about this partnership as we are at both UC2B and iTV-3. If you pledged money toward expansion, you have a couple of options on how to proceed from here. The money that you pledged is still safely in an account at Busey Bank, and if you’d like, you can leave your money exactly as it is. The money that you put in is still your money, and will be credited toward your bill once your service is installed.
You are already in our system and have been counted towards the 50 percent threshold for ITV-3 to begin construction in your neighborhood. The money that is deposited in the UC2B escrow account will be applied to your bill with iTV-3 once service is activated. You can also check to see how many additional signups are required in your neighborhood in order to initiate construction and installation of your fiber optic service by viewing the neighborhood maps at maps.itv-3.com/champaign-urbana. Once construction is set to begin in your neighborhood, ITV-3 will be contacting you about the level of service desired.
Your second option is to receive a refund of the money you pledged toward expansion. Although we truly hope you will continue to support us and keep your expansion pledge as it is, we understand if you would like your money back, and we are happy to process a refund. We do ask that you allow 7-15 business days for us to process this request. To request a refund, please email email@example.com with your name and address. We will be sad to see you go, but encourage you to sign up in the future at ThePerfectUpgrade.com if you change your mind.
Questions? Visit uc2b.com (under Announcements) and ThePerfectUpgrade.com to learn more. You may also email firstname.lastname@example.org or call at 309-689-0711.
We sincerely appreciate your support, and look forward to the opportunity to serve you through the iTV-3 partnership.
Sincerely, The UC2B/ITV-3 Team
August Board Meeting
The UC2B not-for-profit board will conduct a regular board meeting from 8:30 a.m.-10 a.m. on Tuesday, August 26 at 713 Edgebrook Drive in Champaign. Meetings are held monthly on the last Tuesday and are open to the public. The agenda for the August 26, 2014 meeting is below.
UC2B Not-For-Profit Monthly Board Meeting
I. Call to Order Roll Call and Determine Quorum
II. Public Comment
III. *Action/Discussion Items:
a. *Approval of Minutes – August 12 Meeting Minutes
b. Introduction – Roxana Ryan
c. Monthly Legal and Non-Profit Transition Update – Dave Krchak and Mandi Alt
d. Monthly Financial Update – Leslie/Treasurer
e. ITV3 Update
f. Two-year Budget Discussion
IV. Future Agenda Items
V. Board Member Comments
Incorrect Due Date on June Invoices
A glitch in our billing system caused June invoices to show both an Invoice Date and a Due Date of 6/1.
The due date for June invoices is NOT 6/1, and there will NOT be service interruptions for June payments received after 6/15.
We apologize for the confusion, and appreciate your patience and understanding.
Please email email@example.com with any questions!
UC2B Announces Partnership with iTV-3
New UC2B NFP Website
UC2B NFP has a redesigned website! As part of this, we look forward to soon accepting online payments. Thank you for your patience as we have worked through this process. For billing information, you can go to the Billing section of the website.
Our last post from August, 2013, addressed the fact that we were in the process of transitioning from an Intergovernmental Consortium to a not-for-profit entity. The past several months have been a surge of activity as we have made this transition. We got a new board, moved into a new office building, transferred database and billing systems more than once, trained new staff – all while maintaining the daily operations of the UC2B Network and ISP. This whole process has been an incredible learning opportunity for all of us involved, and an endeavor about which we all are still very passionate.
In the midst of the extensive details inherent in starting up a business from scratch, we have also been enthusiastically continuing to pursue the expansion effort that we believe will make UC2B NFP viable long term. As we mentioned in that post from August, it has always been in UC2B’s long-term goal to seek a private partnership to expand the network to the rest of the community, and we continue seeking the right partner for our community.
We recognize that it is only through the support of our community that we can be successful, and we cannot overstate how thankful we are for your ongoing support of us.